Free Vacation Frequently Asked Questions
Are there any fees or expenses associated with this FREE vacation promotion?
Yes. But you ONLY pay for taxes and resort fees. The taxes and resort fees must be paid within 7 days of activating the vacation voucher and once paid the voucher may be redeemed at any time during the next 18 months.
The taxes and fees are based on a few factors, examples include but are not limited to local tourism and bed taxes, value-added tax, sales tax based on the full rack rate of the accommodations, maid service fees, zone surcharges, travel agency fees, federal, state, local, or municipal taxes, etc. most average only about $20 US per night.
Resort fees are commonplace in the travel industry. As a matter of fact, over 96% of tourists traveling to Orlando or Las Vegas now have to pay a resort fee when they check-in at the resort. This is so common now that it’s just expected for any seasoned traveler.
These do not work for last minute bookings. Customer must book with a minimum of 30 days advance notice prior to preferred or selected check-in dates. So as long as the guest is booking more than 30 days out we can fulfill based on the availability of course. The properties that we work with release their unoccupied inventory to us daily with 30 days out, so there is no way around this. Remember, we are filling otherwise empty rooms for the participating properties and this is the time frame that they use to project what their occupancy will be. Based on what their projection is will determine how many allotments they can provide to us for these promotions. The one exception is when and if available if the guest agrees to an upgrade that requires a resort preview we may be able to get them in with less than 30 days advance notice.
How do I redeem my FREE vacation voucher?
You may activate online by paying the resort taxes and fees per night. Once you activate within 7 days of receiving the digital incentive you will have 18 months to choose travel dates. You will get email receipt and links to redeemvacations.com to search for dates and be able to choose from participating hotels for desired dates based on availability. The process is all online. To date, we have redeemed tens of thousands of digital incentives and have a fantastic reputation that we are proud of!
Do I need to attend a timeshare presentation?
Great question. No, you will never be required to attend any sales or timeshare presentation. These are real, top quality Resorts with no hidden fees or strings attached. We own and operate several high volume travel companies and we are simply filling otherwise empty rooms which the hotels and resorts turn into additional revenue from these consumers spending money on the property, such as room service, spa, in-house restaurants, bar purchases, casino and extra day stay, etc. In addition, you will be offered additional incentives and upgrades that you can choose to accept or decline. These additional incentives will save you from $500 to $1500 that will include a discovery tour of the property to introduce them to the benefits of resort membership or ownership. However, you will NEVER be required to upgrade.
How are you able to offer these incentives?
We have traveled over 1 million families to date and have contracts with the world's leading hotel chains, and resorts to help them fill their otherwise empty rooms. We help fill empty rooms which the hotels, resorts turn into additional revenue from other areas of their property and future bookings. Hotels rarely experience full occupancy, yet they remain open, providing rooms and services at fixed costs. So when hotels give out their rooms by partnering with us, they might miss out on the room fee, but they already didn't have that in the first place, at least now they have the opportunity to gain a customer for their in-house restaurants, room service, their casinos, an extra day stay, future bookings, etc. The benefit of why our program works so well is the fact that it's a win-win for everyone involved. You win because you gain more business from using our incentives. Your customers win because they received an awesome incentive gift from you. The resorts win because they gain additional revenue from other areas of their establishment that they otherwise would not have been able to get and they also have a new client that may book with them in the future.
Are there any restrictions on travel dates?
Yes. A 30-day advance notice is required.
Is there any way to book before the required 30-day advance notice?
Are flights to and from the destination included?
No, the flights are not included. The recipient of this incentive is responsible for all expenses including but not limited to: airfare, transfers, food, gratuities, and any other miscellaneous expenses. This incentive cannot be combined with any other promotional vacation offer.
Can I travel with my children?
The short answer is YES. The incentives include from 2 to 4 people in the room and vary by destination. Most hotels accommodate up to 4 persons and upgrades for additional persons over 2 may be required based on the hotel of choice. If traveling with extra adults or children upgrades may be available to accommodate. The upgrades require the purchase of additional rooms or larger suites. Prices for upgrade options and or additional children etc. depend on room availability and seasonality so prices cannot be quoted until travel dates are selected. All upgrade options will be online where the end user can select the option to upgrade or continue to search for other participating properties. These promotional incentives are designed for couples or small families. More than 4 persons will be harder to accommodate with these promotions and in some cases not possible. ONLY one incentive will be honored per household or friends & relatives traveling together. Group travel or combining these incentives to travel with friends and family is not allowed there are extra costs for additional rooms or room nights
Can I cancel and get my money back?
This incentive activation is FINAL & NON-REFUNDABLE and you will have 18 months to travel and can choose from all available destinations to find travel dates and vacation options.
Once dates are confirmed with the incentive no changes will be allowed. Cancellations after dates are confirmed will result in forfeiture of the activation fees. (The inventory used for these rooms are not as flexible as booking at retail rack rates, once confirmed changes will not be allowed and cancellations or no-shows will result in forfeiture of fees paid)
Are the resorts in Mexico “All Inclusive”?
No the resorts we offer for the incentive will not be all-inclusive. The recipient of this incentive is responsible for all expenses including but not limited to: airfare, transfers, food, gratuities, and any other miscellaneous expenses. This incentive cannot be combined with any other promotional vacation offer.
We will, however, offer the incentive holder opportunities to upgrade to a different resort with an All-Inclusive plan starting at only $199 and $299 per couple for the entire stay. This upgrade option will save the user nearly $1500 in value compared to anywhere else. The user will be asked to attend a resort discovery tour of the property where they will introduce them to the benefits of resort membership or ownership and their frequent visitor plans. This takes a quick 90 minutes and will provide your client with an additional $1000 in savings. This type of upgrade option is only available for a limited number of destinations.
What are the EXACT terms and conditions of the FREE vacation promotion?
There are NO timeshare presentations required to use this vacation incentive or any other hoops you will need to jump to redeem. Simply activate online by prepaying the hotel taxes and fees associated with the destination. After activation, login online and search for your preferred participating resort/hotel and preferred travel dates.
The expiration date on this incentive pertains only to the redemption or activation of this incentive and not actual travel. You must activate this incentive within 7 days of receiving it. Travel can be completed within 18 months after activation. This incentive cannot be combined with any other hotel stay or promotional vacation offer. This incentive cannot be used in conjunction with another similar or same promotional offer.
GROUP travel is NOT allowed only one incentive per household and resort/hotel is allowed. Reedeemvacations.com will only honor one incentive per family, friends, acquaintances or known groups traveling on the same, similar and/or adjoining arrival and departure dates. Unfortunately, only 1 party among friends, family, acquaintances or known groups can use the complimentary vacation incentive for the same or overlapping travel dates. Otherwise, there are additional costs associated with group travel.
This incentive will be considered void if bartered or purchased by the recipient. The incentive is valid for a reservation request offering Luxurious Resort/Hotel Accommodations in your choice of destinations provided by RedeemVacations.com These rooms are for maximum of 2 adults and up to 2 children up to the age of 12. based on room type and availability and at least one occupant must be 21 years of age or older. Your cost to redeem this incentive and book the reservation is just our recovery fees for the local government taxes and tourism fees which vary by destination. The main reservation holder must also have a Major credit or a bank debit card with a Visa or Mastercard or American Express logo, plus a valid government-issued ID to check-in.
The recipient of this incentive will receive luxury hotel accommodation room rate free of charge, which retail is valued at up to $350 US per night, however recipient is responsible for all other expenses including but not limited to: airfare, transfers, food & beverages, gratuities, resort fees if applicable and any other personal or miscellaneous expenses. (Resort fees are now commonplace in hotels around the world however not always applicable. For example in Orlando FL they run from $5.00 to $13.00 per night, In Las Vegas resort fees run from $16.00 to $38 per night Paid directly to the resort. If applicable the resort fees will be disclosed when choosing a hotel and preferred travel dates. Resort fees cover items like WiFi Internet Access, Local Calls, & Resort amenities).
All reservations require a minimum of 30 days advance notice to book. Reservations are based on availability and will not be available during major holidays or resort special events. Check-in is available 7 days a week. Weekends may have a small additional surcharge.
This incentive activation is FINAL & NON-REFUNDABLE end user will have 18 months to travel and can choose from all available destinations to find travel dates and participating resort/hotel options. Once travel dates are confirmed no changes will be allowed. Cancellations after dates are confirmed will result in forfeiture of the activation fees. (The inventory used for these rooms are not as flexible as booking at regular retail rack rates, once confirmed changes will not be allowed and cancellations or no-shows will result in forfeiture of fees paid)
The user must reside at least 100 miles or 160 kilometers away from the destination resort of choice or choose a different resort offer from the available destination options.
This incentive has no cash surrender value, void if discontinued and where prohibited by law. The terms of this offer are subject to change without notice. RedeemVacations.com reserves the right to offer other hotels with equal or similar value with incentive holder approval if required due to availability. Do not rely upon representations other than what is printed on this incentive.
If you have been awarded more than one vacation incentive you are only allowed to redeem1 incentive every 12 months per household, The travel incentive destination can only be redeemed once per household lifetime.
To redeem simply activate the incentive online and then search online at redeemvacations.com for the destination of choice and participating resort/hotels and travel dates.